Terms of Service

Welcome to Lumena. These Terms of Service govern your access to and use of our website, products, and services. By using our website, you agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our website.

1. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

You are responsible for maintaining the confidentiality of any account information you use on our website and for restricting access to your device or account.

2. Eligibility

By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are using the website under the supervision of a parent or legal guardian where permitted by law.

3. Product Information and Availability

We make every reasonable effort to ensure that product descriptions, pricing, images, and availability are accurate. However, we do not guarantee that all information on the website is complete, current, or error-free.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.

4. Orders

Placing an order does not guarantee acceptance. Lumena reserves the right to refuse, limit, or cancel any order at our discretion, including in cases involving:

  • product unavailability
  • pricing or listing errors
  • suspected fraud
  • unauthorized transactions
  • violations of these Terms of Service

If your order is canceled after payment has been processed, we will issue a refund to your original payment method where appropriate.

5. Pricing

All prices displayed on the website are listed in the applicable currency shown at checkout unless otherwise stated.

We reserve the right to change pricing at any time without notice.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, product descriptions, designs, branding, and other materials, is owned by or licensed to Lumena and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, display, publish, or exploit any content from our website without our prior written permission.

7. User Content

If you submit reviews, comments, suggestions, testimonials, photos, or other content to us, you grant Lumena a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, and distribute that content in connection with our business.

You represent that any content you submit does not violate the rights of any third party and does not contain unlawful, misleading, or harmful material.

8. Prohibited Conduct

You agree not to:

  • use the website for unlawful purposes
  • interfere with or disrupt the website or servers
  • upload malicious code or harmful software
  • impersonate another person or entity
  • attempt unauthorized access to our systems
  • engage in data scraping, crawling, or automated extraction without permission
  • use the website in a way that could damage our services, business, or users

9. Third-Party Services

Our website may include links to third-party websites, apps, tools, or services. We are not responsible for the content, policies, or practices of any third-party services.

10. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or other harmful components.

11. Limitation of Liability

To the fullest extent permitted by law, Lumena shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website, products, or services.

Our total liability for any claim relating to a product or order shall not exceed the amount paid by you for the applicable product or order, to the extent permitted by law.

12. Indemnification

You agree to indemnify and hold harmless Lumena, its affiliates, service providers, employees, and agents from any claims, losses, liabilities, damages, or expenses arising out of your breach of these Terms of Service or your misuse of the website.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be effective when posted on this page. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms of Service.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Lumena
Email: hairlumena@outlook.com